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Digital-first behaviour

Salesforce releases its State of the Connected Customer report

2020-11-03
By: Subha Bhargavi
On: November 3, 2020
In: News

Salesforce has released the fourth edition of its State of the Connected Customer report which reveals that while a string of crises has affected all facets of life, including a fundamental shift in how customers connect with brands, factors like empathy, personalization, convenience, and digital transformation areRead More…

June Issue 2026

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